Terms of Collabosaurus

Terms and Conditions

Thank you for choosing Collabosaurus Pty Limited (“Service”, “Collabosaurus”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

Collabosaurus Pty Limited  (“Company”) reserves the right to update and change these Terms of Service without notice.

Violation of any of the terms below may result in the termination of your account.

Account Terms

1)  You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

2)  You are responsible for all content posted and activity that occurs under your account (even when content is posted by others who have their own logins under your account).

3)  You may not use the Service for any illegal purpose or to violate any laws in your jurisdiction (including but not limited to copyright laws).

4)  You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.

5)  Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as you’d like. In the case of Account Managers or a key person or company managing projects for multiple brands; this is allowed but monitored.

6)  You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

7)   When you sign up to The Service you are agreeing to an approval process which may take up to 48 hours. Collabosaurus maintains the right to deny full access to the Service after reviewing new subscriptions and sign-ups. The Collabosaurus approval term is to ensure applicants are not spammers or people who will misuse the Service.

8)    To hold an account with Collabosaurus, you must; (a) have the power to enter a binding contract with Collabosaurus and are not barred from doing so under any applicable laws, and (b) warrant that any registration information that you submit to Collabosaurus is true, accurate and complete, and you agree to keep it that way at all times.

Payment, Refunds, Upgrading and Downgrading Terms

1)  The Service is offered with a free trial. Once that trial period is over, you will only be able to continue using the Service by paying in advance for additional usage. If you fail to pay for additional usage, your account will be frozen where no matches can be made, and the dashboard is inaccessible until payment is made.

2)   Collabosaurus can be enjoyed through any of the following subscription levels.

Starter: includes five ‘requests to connect’ per month and one active, published project

Small: includes twenty ‘requests to connect’ per month and three active, published projects.

Large: includes unlimited ‘requests to connect’ per month and unlimited active, published projects

3)  Any upgrade or downgrade in plan level, will result in the new rate being charged at the next billing cycle. There will be no prorating for downgrades in between billing cycles.

4)  Downgrading your Service may cause the loss of features or capacity of your account. The Company does not accept any liability for such loss. Any excess projects created in a higher level subscription will be archived when your plan is downgraded.

5)  All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.

6)  Collabosaurus does not offer refunds as matches can be viewed free of charge before a subscription fee is paid. In extreme circumstances, refund requests can be emailed to info@collabosaurus.com and eligability will be determined at the discretion of Collabosaurus employees.

7)     From time to time, Collabosaurus will run promotional material offering discounted or free trial memberships for a period of time. These promotional codes are not redeemable for cash and may not be returned for a cash refund, exchanged, resold. These promotional codes are also non-transferrable to an existing account holder unless explicitly in the promotional material.

8)    Collabosaurus uses a third party company, Braintree Payments, to process subscription fees monthly via direct debit. Collabosaurus must abide by Braintree’s terms and conditions. Their privacy policy can be viewed here.

 

Cancellation

1)  You are solely responsible for canceling your account. You can do so by contacting Collabosaurus directly at info@collabosaurus.com and your account will be closed within 48 hours.

2)  All of your content will be immediately be inaccessible from the Service upon cancellation. Your content is permanently  This information can not be recovered once it has been permanently deleted.

3)  If you cancel your subscription to the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. But there will not be any prorating of unused time in the last billing cycle. There will also be no refunds of payments made, regardless of the date of Account cancelation within the billing cycle.

4)  The Company, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all content in your account. The Company reserves the right to refuse service to anyone for any reason at any time.

 

Modifications to the Service and Prices

1)  The Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the Service with or without notice.

2) Prices of all Services are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Collabosaurus website or via email.

3)  The Company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

 

Copyright

1) The look and feel of the Service is copyright© Collabosaurus, Pty Limited. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company.

 

General Conditions

1)  Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.

2)  Technical support is only provided via email.

3)  You understand that the Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

4)  You must not modify, adapt or hack the Service.

5)  You must not modify another website so as to falsely imply that it is associated with the Service or the Company.

6)  You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by the Company.

7)  We may, but have no obligation to, remove content and accounts that we determine in our sole discretion are unlawful or violates any party’s intellectual property or these Terms of Service.

8)  Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Service customer, Company employee or officer will result in immediate account termination.

9)  You understand that the technical processing and transmission of the Service, including your content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

10)  We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other Service customers. Of course, we’ll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.

11)  The Company does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.

12)  You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.

13)  The failure of the Company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and the Company and govern your use of the Service, superceding any prior agreements between you and the Company (including, but not limited to, any prior versions of the Terms of Service).

14)  Questions about the Terms of Service should be sent to info@collabosaurus.com

Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.

Privacy Policy

About this Policy

The Privacy Act 1988 (the “Act”) requires entities bound by the Australian Privacy Principles to have a privacy policy. This privacy policy outlines the personal information handling practices of Collabosaurus Pty Limited ABN 516 0196 4087.

This policy is written in simple language. The specific legal obligations of Collabosaurus Pty Ltd. when collecting and handling your personal information are outlined in the Act and in particular the Australian Privacy Principles found in the Act. We will update this privacy policy when our information handling practices change. Updates will be publicised on our website and/or through our email list.

You are able to obtain a copy of this privacy policy by requesting a copy from us as well as being able to access it on our website. We ask that you direct any request for a copy of this privacy policy to us by email at info@collabosaurus.com but you can use any of the contact details provided at the end of this privacy policy. There is no charge for the provision of a copy of this privacy policy.

This privacy policy was written in January 2015.

 

Overview

We collect, hold, use and disclose personal information to carry out our functions, activities and services. These functions, activities and services  include the provision of services to our members, supporters and sponsors as well as marketing and analysis.

 

Collection of your Personal Information

At all times we try to only collect the information we need for the particular function, activity or service we are carrying out. The main way we collect information about you is when you give it to us, for example, we collect personal information such as your name, contact details, business details, bank account details and/or credit card details. We may collect this information directly from you or from a third party who has nominated you as a referral.

At any time you can request advice from us as to how we obtained your personal information. If you would like to make such a request we ask that you do so by email at info@collabosaurus.com or you can use any of the contact details provided at the end of this privacy policy.

We may collect data with both a primary and secondary purpose. For example, we may collect personal data from an event attendance. The primary purpose of this collection may be for a person to gain entry into an event. We may use this information for marketing purposes as a secondary purpose. You are hereby taken to consent to us collecting your personal information for both a primary and secondary purpose. If you would like to withdraw that consent we ask that you advise us by email at info@collabosaurus.com or you can use any of the contact details provided at the end of this privacy policy.

We may also collect information from you when we investigate or review a privacy matter. If we open a file about your matter it will often include our opinion on your matter.

 

Collecting through our Website

Where our website allows you to make comments or give feedback we collect your email address and sometimes other contact details. We may use your email address or other contact details to respond to your comments or feedback. We store this personal information on servers located in Australia.

We use a use a range of tools provided by third parties, including Google, LeadPages, Braintree and our web hosting company to collect or view website traffic information. These sites have their own privacy policies. We also use cookies and session tools to improve your experience when accessing our website.

The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our site and the next site visited. We use the information to maintain, secure and improve our website and to enhance your experience when you use it. In relation to Google Analytics you can opt out of the collections of this information using the Google Analytics Opt-out Browser Add-on.

 

Social Networking Services

We use social networking services such as Twitter, Facebook and Instagram to communicate with the public. When you communicate with us using these services we may collect your personal information, but we only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes. These sites have their own privacy policies.

 

Unsolicited Personal Information

It is possible that we will receive unsolicited personal information about you. This is information about you that we have not requested. If we determine that we could not have received that information from you had we requested it we will destroy or de-identify that information as soon as possible if it is lawful and reasonable to do so. If it is not lawful and reasonable to destroy or de-identify that information as soon as possible or if we determine that we could have received that information from you had we requested it we will deal with that information in accordance with this privacy policy.

 

Use and Disclosure of Personal Information

We use the personal information collected principally for the purpose of servicing your needs. The primary use of your personal information is to provide you with membership information, marketing and communications with you. This may include renewal forms, membership packages, email newsletters or our other related offerings.

We may also use your personal information in order to enhance your experience as a Collabosaurus member, supporter or sponsor. We may disclose such information to our official partners for special promotions to benefit you. By opting to receive email communications you will automatically be subscribed to receive all communications from us or on our behalf (including by SMS, mail, email and online advertising), promotions and sponsor offers.

Where necessary, we may disclose information about you to third parties. These third parties are organisations that work closely with us in order to help us ensure that your needs as a member, supporter or sponsor are fulfilled. They include Mail Delivery, IT and printing businesses. In such instances, the privacy of your personal information is of the utmost importance and will not be compromised in any way.

With respect to opting out from some or all of the above (including any direct marketing) there are three options:

1)  Opt out from special promotions and opportunities from our partners;

2)  Opt out from receiving all email communications from us; or

3)  Opt out from our database altogether.

We ask that you direct any request to opt out to us by email at info@collabosaurus.com but you can use any of the contact details provided at the end of this privacy policy.

Lastly, we may disclose your personal information to our lawyers and other advisors but your credit card or bank account details will not be disclosed.

 

Quality of Personal Information

  • To ensure that the personal information we collect is accurate, up-to-date and complete we:
  • Record information in a consistent format;
  • Where necessary, confirm the accuracy of the information we collect from a third party or a public source;
  • Promptly add updated or new personal information to existing records; and
  • Regularly audit our contact lists to check their accuracy.
  • We also review the quality of personal information before we use or disclose it.

 

Storage and Security of Personal Information

We take our obligation to store your personal information securely and free from any misuse, interference, loss, unauthorised access, unauthorised modification and unauthorised disclosure.

We store your personal information in our servers and also in tangible form held at our offices.

We take steps to protect the security of the personal information we hold from both internal and external threats by:

  • Regularly assessing the risk of misuse, interference, loss, unauthorised access, modification or disclosure of that information;
  • Taking measures to address those risks, for example, we keep a record of when someone has added, changed or deleted personal information held in our electronic databases and regularly check that staff only access those records when they need to; and
  • Conducting audits to assess whether we have adequately complied with or implemented these measures.

We destroy personal information in a secure manner when we no longer need it.

 

Accessing and Correcting your Personal Information

We strongly encourage our members, supporters and sponsors to contact us to ensure their personal information is current and accurate.

Under the Act (Australian Privacy Principles 12 and 13) you have the right to ask for access to personal information that we hold about you and ask that we correct that personal information. You can ask for access or correction by contacting us and we must respond within 30 days. If you ask we must give you access to your personal information and take reasonable steps to correct it if we consider it is incorrect, unless there is a law that allows or requires us not to.

We will ask you to verify your identity before we give you access to your information or correct it, and we will try to make the process as simple as possible. If we refuse to give you access to, or correct, your personal information we must notify you in writing setting out the reasons.

If we make a correction and we have disclosed the incorrect information to others, you can ask us to tell them about the correction. We must do so unless there is a valid reason not to.

If we refuse to correct your personal information, you can ask us to associate with it a statement that you believe the information is incorrect and why.

We ask that you direct any request to access or update your personal information to us by email at info@collabosaurus.com but you can use any of the contact details provided at the end of this privacy policy.

 

How to Make a Compliant

If you wish to complain to us about how we have handled your personal information you should lodge that complaint in writing. We ask that you direct any such complaint to us by email at info@collabosaurus.com but you can use any of the contact details provided at the end of this privacy policy.

If we receive a complaint from you about how we have handled your personal information we will determine what (if any) action we should take to resolve the complaint.

If we decide that a complaint should be investigated further, the compliant will usually be handled by a more senior officer than the officer whose actions you are complaining against.

We will tell you promptly that we have received your complaint and then respond to the complaint within 30 days.

If you are not satisfied with our response you may complain to the Office of the Australian Information Commissioner.

 

How to Contact Us

You can contact us by:

Email: info@collabosaurus.com

Mail: Collabosaurus, P.O. Box 1299, Manly, NSW, Australia 1655