Frequently Asked Questions

What is Collabosaurus?

Collabosaurus is the match-making site for brands. We help you source effective strategic alliances by ‘matching’ you with brands that fit your target market, what you’re looking for, and have attractive marketing assets. We take the hassle and time out of researching, phoning and digging-for-important-information that is involved in sourcing a strategic alliance. We will match you with interested brands who have assets to offer as well.

How can Collabosaurus help me grow my business? Or my clients’ businesses?

Strategic collaborations are a proven way to market and grow your business. Collabosaurus has made strategic collaborations simple by cutting out the time, energy and resources required to source an interested collaborator with marketing assets. Collabosaurus will match you with potential alliances based on target market, marketing needs, industry and expectations.

What is a strategic collaboration and why should I use one to grow my business?

A strategic collaboration is essentially an agreement between two brands who often service the same market, but are not in direct competition. For a brand x brand collaboration to be successful, it needs to be mutually beneficial with a win/win exchange of value. Businesses team up to create something cool and cross promote to their audiences. Strategic collaborations are extremely targeted and achievable on a low budget, they have also been implemented by some of the world’s biggest brands. Check out our blog for case studies and specific information on what you can achieve with a clever marketing collaboration.

Who is Collabosaurus for?

Ah! The opportunities. Collabosaurus is particularly suited to event managers, marketing managers, publicists and business owners in fashion, beauty, lifestyle, food, beverage, venue and events-based industries. If you’re unsure of whether Collabosaurus is for you, send us an email info[at]collabosaurus.com and we’ll help you out. At this stage, Collabosaurus is only available brands in Australia, the United Kingdom & the United States - however we have plans to expand further internationally!

What is a listing?

Creating a listing on Collabosaurus is like creating a dating profile (for your business!) 

You can list your business for free on Collabosaurus & preview your matches. The information you input to your listing will determine which businesses you are matched with on the platform (think about your marketing goals & ideal customers for example).

Creating an account on Collabosaurus & creating a 'listing' are one & the same. You can't do one, without the other!

What is a pitch portal?

A pitch portal is a custom branded webpage that allows brands both inside and outside of the Collabosaurus network, to pitch to collaborate with you.

Listings match-make your business with others on the Collabosaurus platform, whereas 'pitch portals' open you up to even more opportunities and allow you to streamline inbound opportunities for your company, too. 

Pitch portals are only available to businesses on a paid subscription.

Why can’t I login?

If your Collabosaurus account has been suspended, this will disable your ability to login. Collabosaurus will contact you directly if your account has been suspended.

If you have lost your password, click 'forgot password' on the login page.

If you have not yet created a listing or an account, you won't be able to login. Go to the homepage & click 'list your brand'

Having another issue? Email us at info [at] collabosaurus.com

What happens to my listings if I downgrade my subscription?

If you're cancelling your subscription altogether, your active listings will become 'inactive' automatically. You are still able to preview matches (without company names) & be discoverable via one active listing on a free preview.

If you're downgrading from a higher plan to a lower plan, any excess listings that were available in your prior subscription will become 'inactive' (it's super easy to re-activate them as you need, from your dashboard)

Can I manage multiple brands on Collabosaurus?

Yes! Collabosaurus allows for the listing of multiple brands at one time. In fact, we're a fantastic tool for agencies or multi-brand companies to centralise and streamline collaborations in one place.

Our Starter plan is suitable for small businesses
Our Business plan is suitable for established small business or mid-sized company
Our Pro plan allows for up to 4 brands to be represented in one account 

We custom quote plans for agencies & multi-brand accounts, depending on the amount of brands you're looking to represent through Collabosaurus. We would love to hear from you if you would like to talk about opportunities! You can email info [at] collabosaurus.com and have a peek at an agency case study below.

What if none of my matches are a fit?

Collabosaurus allows you to create an account, publish a listing and preview matches before committing to a paid subscription, so you should have a sound idea of the quality of matches before paying a cent! Unfortunately, we cannot guarantee that every listing or every brand will successfully secure a quality match. We offer plenty of tips, tricks and advice over on our blog page to help you get the most out of Collabosaurus and find the best businesses to connect with.

You can also have a peek at some of our featured opportunities on our homepage! You have the ability to put your brand forward to any featured opportunity for free. When you couple featured opportunities with your matches, you've got a lot of opportunities to choose from!

What if a collaboration is mutually accepted and then nothing comes of it?

Collabosaurus cannot guarantee that a collaborative effort will be successful or fruitful after a match has been made. We offer extensive case studies, tips and tricks over on our blog page which can help you achieve amazing results.

If a mutually accepted match is revealed and one party is unreachable, we would love to know! Send an email to info [at] collabosaurus.com and we will see what we can do.

How do I change my account details?

From your account dashboard, hit ‘Settings’ in the top right menu bar. From here you can change any of your account information, including managing your subscription preferences, credit card details and password.

How do I reset my password?

From your account dashboard, visit your ‘Settings’ by clicking the ‘Settings’ button at the top right of your screen. Then scroll down to reset your password.

If you cannot remember your password, go to the Collabosaurus homepage and attempt to log in, from here there is a little button ‘forgotten your password?’ under the log in button. You’ll receive an email with instructions on how to reset your password.

Can I pay for requests individually?

No. The Collabosaurus subscription structure allows for flexibility and ensures a smooth user experience.

What is your refund policy?

In short, we do not offer refunds. You can sign up to Collabosaurus, create listings and preview matches for free before committing to a subscription. Because of this, you are able to ensure Collabosaurus is a good fit for your brand before paying any fees. You can view our full privacy policy, terms and conditions HERE

Am I locked into anything?

We have minimum subscription terms on our paid plans. This is because your very first opportunity will take the longest due to account setup and optimisation times. We want to ensure that you see results and can see a collaboration through from beginning to end. 

After your minimum term, all subscriptions are then month-to-month where you can upgrade or downgrade at any time.

We offer the ability to pay monthly, half yearly or annually, which if you opt for half-yearly or annually, you will be charged at that rate as per your request.

For minimum term periods, please see our Pricing Page or you accounts' settings page

Can I upgrade or downgrade my subscription at any time?

As long as you have seen out your minimum subscription term, you can upgrade or downgrade at any time!

Paid subscriptions are entirely self managed, and you can access all of your upgrade & downgrade options from your 'Settings' page. 

Video below on how to upgrade or downgrade your plan in a few clicks!

 

 

When will I be charged?

You won’t be charged until you decide to subscribe to Collabosaurus. You can do this by editing your preferences in your user ‘Settings’ section (accessed at the top right of your screen)

The first month will be charged immediately, and then recurring billing is automatically set up to run on the same date of every month. For example, if you sign up for a subscription plan on the 27th of March, recurring billing will always charge on the 27th of each month.

What if my question isn’t answered on this page?

We like to think we know our stuff. You can send us an email any time with your question to: info [at] collabosaurus.com